Appointment & eConsult Changes Reminder!
Just a brief reminder of the appointment changes coming at Yorkley & Bream from 1st June.
Routine & new medical problems will now be seen face-to-face by your Doctor. These pre-bookable appointments can be organised by phone or by online access.
There are a large, but limited, number of 'On the Day / Emergency Appointments'. These can only be organised by phoning reception. Emergency appointments will initially be 'telephone triaged' by a GP - you may be required to attend the surgery for examination if your Doctor feels this is important.
eConsult submissions with be treated as routine appointment requests and will be offered the next available face-to-face appointment with a Doctor. This is to ensure that all of our patients - including those that are not online - have fair access to their Doctor.
Due to 'covid safe' regulations we are only allowed 8 people in each waiting room. Please do not be offended if our staff ask you to wait outside if our reception area is 'full'! We have one way systems in both buildings to help keep you safe, but please do your part by keeping to covid-19 social distancing rules.
Thank you to all of our patients for their support over the last 15 months. Please continue to be patient with us & our reception staff over the next few weeks. We expect our waits for a routine appointments to return to 'pre-pandemic levels' - during busy times, up to 2 weeks - but we feel the benefits of the coming changes outweigh the negatives.
Best wishes,
The Doctors at Yorkley & Bream.